FAQ
Categories
Product
What are Plume ponchos made of?
Our ponchos are made from 100% recycled polyester derived from post-consumer plastic bottles.
Why choose recycled polyester at all?
Recycled polyester reduces dependency on fossil fuels, saves energy, and helps divert plastic waste from landfills.
Do you use PFC-free coatings?
Absolutely. We use eco-friendly, PFC-free water repellents that are safe for both you and the environment.
Sizing & Fit
How do I choose the right size?
Our ponchos are a "one-size-fits-most". They comfortably fit individuals with a height between 1.50m and 1.95m.
Care & Repair
How should I wash the poncho?
We recommend handwashing or machine-washing on a gentle cycle with cold water and mild detergent.
Shipping
How long will it take to get my order?
Orders are processed within 1-2 business days and delivered within 5-7 business days depending on your location.
Returns
Can I return my order?
We accept returns within 90 days of delivery.
Need more help?
Drop us an e-mail and we'll get back to you as soon as possible.
